{"id":6861,"date":"2021-10-22T09:24:43","date_gmt":"2021-10-22T09:24:43","guid":{"rendered":"https:\/\/offimac.be\/?page_id=6861"},"modified":"2025-05-18T10:32:13","modified_gmt":"2025-05-18T08:32:13","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/offimac.be\/fr\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_image src=\u00a0\u00bbhttps:\/\/offimac.be\/wp-content\/uploads\/2021\/09\/offimac-be-software-voor-zakelijke-dienstverlening.jpg\u00a0\u00bb alt=\u00a0\u00bbDynamics NAV is de basis voor de meest complete bedrijfssoftware die u voor uw bedrijf kan vinden!\u00a0\u00bb title_text=\u00a0\u00bboffimac be software voor zakelijke dienstverlening\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbleft\u00a0\u00bb animation_duration=\u00a0\u00bb500ms\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb10%\u00a0\u00bb animation=\u00a0\u00bbleft\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb||12px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_position=\u00a0\u00bbtop_left\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; header_text_color=\u00a0\u00bb#2ea3f2&Prime; custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1><strong><span style=\"color: #000000;\">HELPDESK<\/span><\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||36px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>&nbsp;<\/p>\n<p>Notre service d\u2019assistance est disponible :<\/p>\n<ul>\n<li>pendant les jours ouvrables r\u00e9guliers de 8h30 \u00e0 12h15 et de 13h15 \u00e0 17h00<\/li>\n<li>vendredi jusqu\u2019\u00e0 16:00<\/li>\n<li>par t\u00e9l\u00e9phone au +32 800 11 137<\/li>\n<li>par e-mail<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Une liste des jours de fermeture collectifs cette ann\u00e9e est disponible sur demande.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span>Pour l\u2019assistance \u00e0 distance, cliquez sur ce lien :<\/span><\/p>\n<ul><\/ul>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/offimac.be\/wp-content\/uploads\/2021\/08\/TVicon.jpg\u00a0\u00bb alt=\u00a0\u00bbOffimac support\u00a0\u00bb title_text=\u00a0\u00bbOffimac support\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/get.teamviewer.com\/dtmtgaa\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_button button_url=\u00a0\u00bbhttps:\/\/get.teamviewer.com\/dtmtgaa\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbOffimac QuickSupport\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#ea5f0b\u00a0\u00bb button_border_radius=\u00a0\u00bb100px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb 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disponible : pendant les jours ouvrables r\u00e9guliers de 8h30 \u00e0 12h15 et de 13h15 \u00e0 17h00 vendredi jusqu\u2019\u00e0 16:00 par t\u00e9l\u00e9phone au +32 800 11 137 par e-mail &nbsp; Une liste des jours de fermeture collectifs cette ann\u00e9e est disponible sur demande. &nbsp;Pour l\u2019assistance \u00e0 distance, cliquez sur ce lien : SURFEZ ICI POUR PLUS D\u2019INFORMATIONS SUR NOS SOLUTIONS<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" fullwidth=\"on\" _builder_version=\"3.22\" global_colors_info=\"{}\"][et_pb_fullwidth_image src=\"https:\/\/offimac.be\/wp-content\/uploads\/2021\/09\/offimac-be-helpdesk-software.jpg\" alt=\"Dynamics NAV is de basis voor de meest complete bedrijfssoftware die u voor uw bedrijf kan vinden!\" title_text=\"offimac be helpdesk software\" _builder_version=\"4.9.11\" animation_style=\"slide\" animation_direction=\"left\" animation_duration=\"500ms\" animation_intensity_slide=\"10%\" animation=\"left\" border_style=\"solid\" global_colors_info=\"{}\"][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.9.6\" background_color=\"#FFFFFF\" custom_padding=\"||12px|||\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"3.25\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" background_position=\"top_left\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.9.11\" header_text_color=\"#2ea3f2\" custom_padding=\"0px|||||\" border_style=\"solid\" global_colors_info=\"{}\"]\n<h1><span style=\"color: #e09900;\">Helpdesk<\/span><\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_2,1_2\" _builder_version=\"4.9.11\" _module_preset=\"default\" custom_padding=\"||36px|||\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.9.11\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.9.11\" _module_preset=\"default\" global_colors_info=\"{}\"]\n\nOnze helpdesk is bereikbaar:\n<ul>\n \t<li><span style=\"font-size: 14px;\">tijdens reguliere werkdagen van 8:30 tot 12:15 en van 13:15 tot 17:00<\/span><\/li>\n \t<li>'s vrijdags tot 16:00<\/li>\n \t<li>via telefoon op +32 800 11 137<\/li>\n \t<li>via mail op <span style=\"color: #e02b20;\"><a href=\"mailto:customersupport@offimac.com\" style=\"color: #e02b20;\">customersupport@offimac.com<\/a><\/span><\/li>\n<\/ul>\n&nbsp;\n\nEen lijst van de collectieve sluitingsdagen dit jaar is verkrijgbaar op aanvraag.\n\n&nbsp;\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.9.11\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.9.11\" _module_preset=\"default\" global_colors_info=\"{}\"]\n<p style=\"text-align: center;\"><span>Voor ondersteuning vanop afstand, klik op deze link:<\/span><\/p>\n\n<ul><\/ul>\n[\/et_pb_text][et_pb_image src=\"https:\/\/offimac.be\/wp-content\/uploads\/2021\/08\/TVicon.jpg\" alt=\"Offimac support\" title_text=\"Offimac support\" url=\"https:\/\/get.teamviewer.com\/dtmtgaa\" align=\"center\" _builder_version=\"4.9.11\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_text _builder_version=\"4.9.11\" _module_preset=\"default\" link_option_url=\"https:\/\/get.teamviewer.com\/dtmtgaa\" global_colors_info=\"{}\"]\n<p style=\"text-align: center;\"><span style=\"text-decoration: underline; font-size: large;\"><span style=\"color: #e02b20; text-decoration: underline;\">Offimac QuickSupport<\/span><\/span><\/p>\n\n<ul><\/ul>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_padding=\"5px||15px|||\" 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